How BHASHINI Is Ensuring Seamless Communication

The 2025 edition of Maha Kumbh is attracting crores of people from diverse linguistic backgrounds. Amidst this diversity, the Ministry of Electronics and Information Technology (MeitY) is using BHASHINI, an initiative under the Digital India programme, to ensure seamless communication and accessibility for all those who are attending the largest gathering of humanity in the world. By providing multilingual access in 11 Indian languages, BHASHINI is set to transform the way information is exchanged during this event. Bhasini, the acronym for the BHASHa INterface for India, is an initiative aimed at democratising access to digital content and services across India’s linguistic spectrum. It aligns with the objectives of the Digital India programme by fostering inclusivity and accessibility. As a National Language Translation Mission (NLTM), it uses artificial intelligence (AI) and natural language processing (NLP) technologies.

BHASINI enables users to access content and services in their preferred language.

The Maha Kumbh presents unique logistical and communication challenges due to the scale and linguistic diversity of attendees. BHASHINI addresses these challenges through its advanced multilingual capabilities:

Real-Time Information Dissemination BHASHINI allows translation of announcements, event schedules, and safety guidelines into 11 Indian languages. This ensures that devotees, regardless of their native language can access crucial information during the event.

Simplified Navigation Language barriers often complicate navigation in large gatherings. Its speech-to-text and text-to-speech tools and multi-lingual chatbot, integrated with mobile applications and kiosks, guide devotees in their preferred language. Accessible Emergency Services Multilingual access to helplines and emergency services ensures that attendees can seek assistance effectively, fostering a safer environment. In collaboration with the Uttar Pradesh (UP) Police, BHASHINI’s CONVERSE feature supports communication with the 112 emergency helpline with officers trained to assist devotees in overcoming language challenges. Enabling E-Governance With its support, authorities can communicate regulations, guidelines, and public service announcements to a diverse audience, ensuring smooth coordination.

Lost and Found: BHASHINI’s ‘Digital Lost & Found Solution’ is a key feature, enabling visitors to register lost or found items using voice inputs in their native languages, with real-time text and voice translations simplifying interactions.